Services What we do

Everything between the idea and the pallet leaving the factory.

We are set up to run a whole program, but we are just as often brought in for one piece of it: a mechanical redesign, a board that will not pass EMC, a usability study before submission. Below is the full list. Start wherever the problem is.

  • 01
    Whole programsConcept through production, all disciplines, one point of contact.
  • 02
    Single disciplinesSlot into your team for the part you do not have in-house.
  • 03
    Rescue workA stalled design, a failed test, a vendor that went quiet. We have seen it before.
A designer sketching on a tablet under a desk lamp.

A Capabilities

Eight capabilities. One team. No hand-offs between them.

01

Strategy & research

Before anything is drawn we want to know who will use it, what they do today, what it has to cost, and what could kill it. Sometimes the right output of this phase is a recommendation not to proceed. We would rather tell you that in week four than in month fourteen.

  • Field research and contextual inquiry
  • Requirements and acceptance criteria
  • Technology scouting and feasibility
  • Competitive teardown
  • Cost and schedule modelling
  • Regulatory pathway mapping
02

Industrial design

Form, proportion, material, colour and finish, worked out with the engineers who have to make it real. We sketch, we foam, we print, we sit the model on a desk for a week and see how it wears. The goal is a product that looks like it belongs to your company and can be moulded at the number you need.

  • Concept sketching and rendering
  • Appearance models
  • CMF specification
  • Design language and family planning
  • Packaging and out-of-box
  • Surface modelling for tooling
03

Mechanical engineering

Enclosures, mechanisms, seals, fasteners, thermal paths and the tolerance stacks that decide whether the lid closes on unit ten thousand. We design for the process from the first CAD file: injection moulding, die casting, sheet metal, machining, or whatever the volume calls for.

  • Detailed CAD (SolidWorks, Creo, NX)
  • Mechanisms and kinematics
  • Thermal and structural analysis
  • Tolerance analysis
  • Ingress, drop and vibration design
  • Drawings to ASME Y14.5
04

Electrical engineering

Architecture, schematic capture, layout, and bring-up on our own bench. Power budgets that hold up in the field, sensing chains with the noise floor you actually need, wireless that passes the first time. We run pre-compliance in-house so the certification lab is a formality, not a discovery.

  • System architecture and part selection
  • Schematic and PCB layout (Altium, KiCad)
  • Power and battery systems
  • Sensors and analogue front ends
  • BLE, Wi-Fi, LTE-M, LoRa
  • EMC and safety pre-compliance
05

Embedded software

From bare-metal drivers to embedded Linux, with the same habits throughout: version control from day one, automated tests on real hardware, and an update path that will still work in five years. We write the code your team will maintain, so it is written to be read.

  • Bare metal, Zephyr, FreeRTOS, embedded Linux
  • Drivers and board support
  • Control loops and signal processing
  • Connectivity and cloud integration
  • Secure boot and OTA updates
  • Hardware-in-the-loop test rigs
06

Human factors & usability

Use-related risk is cheapest to fix on a foam model and most expensive to fix after a 510(k) review. We run task analysis and formative studies early, iterate the design on what we see, and plan the summative so it validates rather than surprises. Reports are written to IEC 62366-1 and FDA guidance.

  • Task and use-error analysis
  • Formative usability studies
  • Summative validation
  • Interface and label design
  • Instructions for use
  • Human factors engineering file
07

Prototyping & test

An in-house shop for the quick loops: printers, a small CNC, a reflow oven, an environmental chamber and the usual bench. Trusted partners for cast urethane, soft tooling and short-run PCBA. Every prototype answers a specific question, and every test has a written plan and a report you can hand to an auditor.

  • Works-like and looks-like prototypes
  • Verification planning and protocols
  • Test fixtures and automation
  • Environmental and reliability testing
  • Failure analysis
  • Design history file support
08

Manufacturing transfer

The part most firms are weakest at, and the part where a program is won or lost. We select vendors, review tooling, run pilot builds on the real line and stay through first production. What you hold at the end is a documentation package a contract manufacturer can run without calling us.

  • Vendor selection and audits
  • Design for manufacture and assembly
  • Tooling design review
  • Pilot builds and line support
  • Work instructions and test procedures
  • Transfer package and change control

B How an engagement runs

Fixed scope per phase. A written decision at the end of each one.

Each phase is quoted on its own. You see the deliverables and price before it starts, and you can stop between phases with everything produced so far in your hands. Weekly reviews, a shared risk register, and no surprises in the invoice.

Phase 01

Discover

Typically four to eight weeks. Ends with a requirements document, a risk register and a recommendation.

  • Field research
  • Feasibility studies
  • Requirements
  • Go / no-go
Phase 02

Define

Eight to twelve weeks. Ends with a chosen architecture, working breadboards, an appearance model and a costed program plan.

  • Concepts
  • Architecture
  • Cost model
  • Program plan
Phase 03

Develop

Three to nine months depending on scope. Rounds of build and test, each retiring named risks. Ends with a verified design.

  • Detailed design
  • Prototype rounds
  • Verification
  • Design freeze
Phase 04

Deliver

Three to six months. Ends when production units pass the same tests the prototypes did and your team can run the line without us.

  • Tooling
  • Pilot builds
  • Line support
  • Transfer

C Quality and documentation

Documentation grows with the design, not after it.

For regulated products we run design controls from the first phase: design inputs, reviews, verification and validation, traceability, and a design history file that is complete the day the design is frozen. We work inside your quality system or bring our procedures with us.

For everything else we keep the same habits with less ceremony. A requirements list that is actually maintained. Test reports with the raw data attached. A bill of materials with second sources noted. A changelog. It costs very little to do this as you go and a great deal to reconstruct it afterwards.

  • Design controls to 21 CFR 820 and ISO 13485 practice
  • Risk management to ISO 14971
  • Usability engineering to IEC 62366-1
  • Electrical safety and EMC support for IEC 60601, 61010 and CE / FCC marks
  • Environmental and reliability testing to your standard or ours

D Next step

Not sure which of these you need? Describe the problem and we will tell you.

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